In accordance with the provisions of Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), Velavi SA de CV makes the following privacy notice available to you.
Velavi SA de CV is responsible for the use and protection of your personal data. In compliance with the legal obligations established in the Federal Law on the Protection of Personal Data Held by Private Parties, this notice informs data subjects about the information collected from them and the purposes for which it will be used.
We also inform you that Velavi SA de CV is located at:
Framboyanes 2847, Del Prado, Monterrey, Nuevo León, postal code 64410
The personal data we collect from you will be used for the following purposes, which are necessary to carry out our relationship with you and to fulfill the services and/or orders you request:
- To provide timely service to your company
- To contact your representatives
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Name
- Phone number
- Delivery address or addresses
- Tax information for invoicing
- For credit applications: articles of incorporation, trade references, tax compliance opinion and credit application.
We will also use your personal information for the following purposes, which are not necessary but help us provide you with better service:
- Phone calls to offer special promotions
- Email communications about promotions and product suggestions.
We inform you that your personal data will not be shared with any authority, company, organization or person other than us and will be used exclusively for the purposes stated above.
You have the right at all times to know what personal data we hold about you, what we use it for and the conditions under which we use it (Access). You also have the right to request correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to request that your information be removed from our records or databases if you consider that it is not being used appropriately (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of your ARCO rights, you must submit the corresponding request to the following email address:
contacto@velavi.com
You may also use this email address to learn about the procedure and requirements for exercising your ARCO rights. Your request to exercise these rights must include the following information:
- Applicant’s name
- Company
- Contact phone number
- Reason for the request
- Signature
We will respond to your request within 20 business days, using the email address from which the request was sent. The contact details of the personal data department responsible for processing ARCO rights requests are:
INFORMATION DEPARTMENT
Address: Framboyanes 2847, Del Prado, Monterrey, NL 64410
Phone: +528183709273
Email: contacto@velavi.com
You may revoke your consent to the use of your personal data at any time. You may likewise revoke any consent you have given us to process your personal data. Please bear in mind that, for certain purposes, withdrawing your consent may mean that we can no longer provide the service you requested or may result in the termination of your relationship with us.
To revoke the consent you grant through this notice or to limit disclosure of your personal data, you must submit the corresponding request to contacto@velavi.com.
You may also request information about the procedure and requirements for withdrawing consent and for limiting the use and disclosure of your personal information.
In all cases, requests will be answered within 20 business days.
To find out whether this privacy notice has been changed, you may request information at: contacto@velavi.com